Privacy Policy

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1. Scope of this Policy

Thank you for visiting colormakeupshop.com, owned and operated by (referred to as “colormakeupshop,” “us,” “our,” “we”). We are committed to respecting privacy rights and have established this Privacy Policy to inform users and customers of what personal information we collect, and how we use, share, and protect such information. If you have questions, please see the Contact Us section at the end.

2. Agreement to Terms

If you do not agree with this Privacy Policy or our Terms of Use, you should immediately discontinue use of the colormakeupshop.com website (the “Site”) and/or our services without providing any personally identifiable information.

3. Effective Date and Changes to this Policy

This Privacy Policy is effective as of the date posted and will remain until a new policy supersedes it. We may update this Policy at our discretion, so check this page periodically. The most recent version will be reflected by the “Effective” date at the top. For a material change, we will provide a conspicuous message through the Site. Your continued use constitutes acknowledgment of the current Policy.

Minor changes to our Privacy Policy

When we make minor changes, we will update the Policy with a new effective date. Processing of your information will be governed by that new version from its effective date onward.

Major changes or new purposes

When we make major changes or intend to use your information for a different purpose than originally collected, we will notify you by posting a notice on our website. We will provide relevant information before using your information for that new purpose. Where required, we will obtain your prior consent.

4. The Information We Collect

We collect the following categories of personal information directly from you as you visit, reach out, create an account, or place an order:

• Personal details: Such as name, email address, telephone number, shipping address, company name (if applicable).
• Account information: Order history, wishlist, preferences, beauty profile, and other information you provide during registration.
• Log information: IP address, geolocation, webpages accessed, information requested with date and time, referral source, browser version, operating system.
• Marketing information: Marketing preferences, email engagement levels (delivery, open, click-through rates).
• Billing information: Payment card information, billing name, billing address.
• Communications you send us: Survey responses, correspondence, other information you provide.
• Visual information: Photos and videos from social media platforms or submitted directly.

We collect what is commonly referred to as “sensitive personal information” only if you choose to provide preferences like skin tone. This is optional, collected only with explicit consent, stored securely, and can be deleted via your account page. Please do not submit other sensitive personal information.

We may also receive certain categories of personal information from third parties, such as partner companies involved in joint promotions (generally name and contact details).

Consequences of not providing personal information

You are not required to provide all personal information identified here, but certain functionality will not be available (e.g., we may not be able to create an account, perform a transaction, or provide marketing).

5. Cookies

A cookie is a small string of information that a website transfers to your browser for identification. Cookies help us understand your preferences and improve your experience.

You can reject some or all cookies via browser settings or our cookie control tool, but doing so may impair website functionality.

Device Information

We may automatically collect device information such as IP addresses, geolocation, unique device identifiers, browser types, language, operating system, access location, and other mobile/device information. This helps us diagnose problems, administer the Site, and display content according to your preferences.

6. Children’s Privacy

The Site is not intended for users under the age of 16. We do not knowingly gather personal information about visitors under 16. If you suspect someone under 16 is using the Site without permission, please notify us as detailed below.

7. How We Use Your Personal Information

We use the above categories of personal information for the following purposes:

Purpose of Use	Legal basis for processing	Categories of personal information
Perform transactions	Legitimate interests, legal obligation, contract performance, consent	Personal details, Account information, Log information, Marketing information, Billing information
Respond to inquiries and keep records	Legitimate interests, contract performance	Personal details, Account information, Log information, Billing information, Communications
Manage accounts and facilitate business operations	Legitimate interests, legal obligation	Personal details, Account information, Log information, Marketing information, Billing information, Communications, Visual information
Make website intuitive and conduct research	Legitimate interests, consent	Personal details, Account information, Log information, Marketing information, Communications, Visual information
Protect security and functioning of IT systems	Legitimate interests, legal obligation	Personal details, Account information, Billing information, Log information
Provide relevant marketing	Legitimate interests, consent	Personal details, Account information, Log information, Marketing information, Visual information
Address compliance and legal obligations	Legal obligation	Personal details, Account information, Log information, Marketing information, Billing information, Communications

8. How We Share Your Personal Information

We may share personal information with the following categories of recipients:

• Group companies
• Service providers: To perform functions on our behalf (e.g., IT, storage, payment processing, fraud detection, marketing, customer service, statistical analysis). We require by contract reasonable security and compliance.
• Auditors, advisors, and financial institutions
• Site visitors: e.g., when your profile name is displayed in a social media news feed.
• Business reorganization: With any corporate purchaser or prospect as part of a merger, acquisition, sale of assets, or transition of service, as well as insolvency or bankruptcy.
• Mandatory disclosures and legal rights: To comply with subpoenas, court orders, legal process, or governmental requests, or to protect legal rights, property, or safety.

For questions about these parties, please contact us as specified below.

9. Your Privacy Choices

Upon first arriving at the site or at checkout, you may opt in to receive marketing communications by ticking a box or entering your email in our newsletter sign-up form. You may sign up for our e-newsletter or opt in for updates.

If you no longer wish to receive marketing communications, you can opt out at any time via the unsubscribe link in the relevant communication (e.g., clicking “unsubscribe” in an email or replying STOP to a text message) or by contacting us as detailed below.

10. How We Store and Safeguard Your Information

We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. However, no security measure is perfect. We assume no liability for disclosure due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

You should not share your username and password with anyone, and should not reuse passwords across multiple websites. If you believe your login has been compromised, please contact us.

11. Additional Disclosures for California Residents

This section describes how we collect, use, and disclose personal information of California consumers and your rights under California law, supplementing this Policy with the California Consumer Privacy Act (CCPA). “Personal information” includes information that identifies, relates to, or could be linked with a person or household.

For categories collected in the past 12 months and sources, see section 4 above. We collect personal information to operate our business, provide products and services, and accomplish business purposes.

We may share personal information with third parties listed in section 8. California law treats certain disclosures as “sales” even where no money is exchanged, including: identifiers (contact info, IP address), personal information under customer records law, internet/network activity (browsing history, interactions), and geolocation data (IP location). We do not sell personal information of minors under 16.

We also disclose the following for “business purposes”:

• Identifiers (name, contact info, IP address) – to service providers, business reorganization, group companies, mandatory disclosures.
• Personal information under customer records law (name, contact info, payment card number) – to service providers, auditors/advisors/financial institutions, business reorganization, group companies, mandatory disclosures.
• Protected classifications (skin tone/color) – to service providers, business reorganization, group companies.
• Commercial information (transaction history) – to service providers, auditors/advisors/financial institutions, group companies, business reorganization, mandatory disclosures.
• Internet/network activity – to service providers, business reorganization, group companies, mandatory disclosures.
• Geolocation data – to service providers, business reorganization, group companies, mandatory disclosures.
• Electronic and similar information – to service providers, business reorganization, group companies, mandatory disclosures.
• Inferences (preferences, characteristics) – to service providers, business reorganization, group companies, mandatory disclosures.

Your Rights

You have the right to notice of categories collected and purposes; to access a copy of categories and specific pieces of personal information; to request deletion (with exceptions); to opt out of “sales”; and to be free from discrimination for exercising your rights.

You may opt out of data “sales” by managing your preferences on our site. To exercise other rights, please complete the applicable form (CCPA or GDPR) or contact us as detailed below. We will verify your identity before processing your request. To use an authorized agent, you must confirm permission and verify your identity directly with us.

This CCPA notice does not apply to job applicants, employees, contractors, owners, directors, or officers where personal information relates to their current, former, or potential role.

12. For Our European Users (including the United Kingdom)

International data transfer. As a company, most of our operations are conducted in the United States and Canada, where privacy laws may be less stringent. We provide appropriate protections for cross-border transfers as required by law. You may request a copy of the safeguards in place by contacting us.

Retention of your personal information. We typically retain marketing-related personal information as long as you accept marketing communications, and no longer than a set period after your last contact. For other purposes, we retain personal information no longer than necessary to fulfill the purposes outlined in this Policy and as needed for legal rights and obligations.

Lawful bases for handling your data. We collect and process your personal information based on: (i) contract performance (e.g., purchasing products); (ii) legal obligation (e.g., tax recordkeeping); (iii) consent (e.g., direct marketing or certain cookies); and (iv) legitimate interests (e.g., maintaining Site safety and security).

Automated decision-making. We do not use automated decision-making without human intervention that produces legal effects or significantly affects you.

Your Rights

To the extent required by law, you have the right to:

• Access: Request a copy of your personal information.
• Rectification: Amend incomplete or inaccurate data.
• Deletion: Request deletion, unless we must retain for legal obligations or legal claims.
• Restriction: Request restriction of processing under certain conditions.
• Portability: Request transmission of your data to another controller.
• Objection: Object to processing based on our legitimate interest (e.g., direct marketing). We will abide unless we have compelling overriding grounds.
• Withdraw Consent: Withdraw consent at any time, free of charge, without affecting lawfulness of prior processing.

Some rights may be limited. To inquire or exercise rights, contact us with the subject line “Privacy”. We will respond consistent with law. If you are unsatisfied, you may lodge a complaint with your local data protection authority.

More on the right to object: Object to direct marketing by clicking the unsubscribe link in any marketing email. For cookies and similar technologies, see our cookie policy at colormakeupshop.com or manage your settings below.

Your consent applies to the following domains: colormakeupshop.com

change your consent | withdraw your consent

European Representative: To comply with applicable regulations, we have appointed a representative who can accept communications on our behalf regarding data processing activities within scope. Contact details are provided upon request.

13. For Our Canadian Users

We retain Personal Information as long as you have an account to meet contractual obligations and for a period thereafter to identify issues and resolve potential legal proceedings. Please contact us to access, update, or correct inaccuracies, change consent preferences, or for questions about foreign-based service providers or how we treat your Personal Information.

14. Third Party Links and Third Party Advertising

Third Party Links: This website contains links to other websites administered by unaffiliated third parties (e.g., social media buttons). This Privacy Policy does not apply to those websites. We encourage you to review their privacy practices before providing any personal information.

Third Party Advertising: We use third-party advertising companies to serve ads based on your use of our website and other sites. These companies place or recognize unique cookies and similar technologies, and may recognize you across devices.

15. Contact Us

If you have questions or comments regarding this Privacy Policy or our privacy practices, please contact us in writing using our online contact form (CCPA or GDPR) or via the contact methods provided on our website.

For Residents of the EEA: The data controller in respect of our website is as identified at the beginning of this Policy. You can contact the data controller by writing to the address provided on our website.

For California Residents: To exercise your rights or ask questions, please submit a request using the CCPA form or contact us through the methods on our site.